VINE & Enhanced VINE Text (SMS) Notifications event

Incident Report for Equifax Workforce Solutions

Resolved

This incident has been resolved.

Posted Jan 31, 2020 - 20:22 EST

Update

We are continuing to work on a fix for this issue.

Posted Jan 31, 2020 - 19:48 EST

Identified

We are experiencing a service interruption to the VINE text message (SMS) service. Text (SMS) notifications are affected and may not be delivered until the issue is resolved. The Appriss Safety Engineering group is investigating the issue and working to resolve it.

Posted Jan 31, 2020 - 18:57 EST

This incident affected: Victim Services - Enhanced VINE (Enhanced VINE Text (SMS) Notifications).